This is a review of the Real Pro Ultra Panasonic EP 30003 Real Pro Ultra massage chair. Our system of massage chair review is based on 5 categories. We give each category equal weight of up to 20 points. We add them all up to give a possible score of 100 points.
This systematic approach helps to present massage chairs from the same vantage point to help make comparison easier. If you are looking for a massage chair, then check out the Real Pro Ultra. The model EP 30003 is a mid range model.
Warranty & Customer Service: It is important that the manufacturer stand behind its product and provides good customer service. Panasonic has 1 year labor and 3 year parts. Panasonic uses a counter to monitor the machine hours. The warranty will expire after 1,000 hours of use. Panasonic has average warranty coverage. Customer service is through your retailer or national service centers. Service time and quality is variable and dependent on where service is obtained. Our Rating in this category is 16.
Comfort & Ergonomics: The Real Pro Ultra is well designed with many intuitive placement of controls and general fit of the massage chair. It is comfortable to sit in with the plush back pad. The seat is comfortable and springy. You can sit back and feel comfortable. When you are laid back, you cannot reach the controls. You either have to get up or put the controller by your side to make adjustments. If you are tall, then this chair may be a bit too small. There are no adjustments to accommodate taller users. Our rating in this category is 17.
Ease of Use: With more and more features, options and choices being offered in massage chairs, ease of use is important. Some remote controls are clustered with a mind boggling array of controls. The problem is to learn all these options. The top manufacturers design controls and adjustments to be intuitive and easy to understand and use. Panasonic has vast experience with electronics and uses that to keep its controls simple and intuitive. The control is well designed and the descriptions accurate to keep learning fast. We rate it an 18 for this category.
Key Features: The Real Pro Ultra by Panasonic has an pressure point sensor and the exclusive Junetsu massage therapy. The human body has around 350 pressure points. There are almost 100 for the back, neck and shoulders. The EP 30003 has a body scan to sense these pressure points. It then tailors the shiatsu style massage to the individual user. Panasonic also developed the Junetsu massage technique into this model. The Junetsu uses firm pressure with a penetrating circular motion for the back. This is a unique massage offered only by Panasonic. We give the EP 30003 an 18 for this category.
Massage Therapy: The most critical function are the massage therapies that can be delivered by the chair. This recliner is capable of full body massage. It covers the back and neck with the back rollers. The lower body is covered comprehensively with the air massage system. The Panasonic Real Pro Ultra has 5 automatic programs 4 manual massage techniques and 4 manual courses. With the auto programs choose from the following: Refresh, Shiatsu, Deep, Swedish and Stretch. There are a total of 14 airbags for calf and foot coverage. We give the Real Pro Ultra a 19 for this category.
What is the overall rating for the Panasonic Real Pro Ultra EP30003 KU? Adding up our scores, we rate the Panasonic EP30003 KU as an 88/100. The best feature is the Junetsu ultra fine kneading massage. Panasonic developed this for its higher end chairs and was able to integrate into the EP 30003 at a much lower price point. The remote control also has the voice guidance system which is nice for new users.
The warranty is OK. You would hope for better protection from Panasonic, so check out an extended warranty. This is a long term investment for your health. If you are tall, then you may want to try this chair to see how well you fit. If you are looking for a mid range shiatsu massage chair recliner then this could be a good choice for you.
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