It’s given – the spa is a big industry and is still flourishing. And there’s no stopping it. Sometime in November this year, the International Spa Association (ISPA) published its 2010 Trend Watch report, identifying several fascinating craze for spas in 2010:
Customer Service. Nothing beats a great customer service! You could hand the most costly spa treatment, but when the client isn’t satisfied with her spa experience, it’s tantamount to nothing. “As a matter of fact, 87 percent of ISPA member spas are employing customer feedback mechanisms to guarantee they’re meeting consumers’ desires…” Spas should adopt improved means then to hand the clients a more gratifying spa experience.
Spa Sampling Menus. This is a primary means to allow spa clients get a form of “preview” of the different treatments thatthey would like to try on.
Spa Partnerships. This lets spas to widen their reach by building partnerships with local businesses that may also gain from them. Through this, spas are able to boost their business and grow the number of clients by bringing the spa nearer to the clients. Various strategies can be tried on like discounted prices with partner hotels or resorts. And who doesn’t enjoy a bargain?
Social Media. From tweeting to blogging, and everything in between, it’s predicted that in 2010 social media will carry on being influential in aiding spa-goers create decision from what to where of spa. Needless to say, spas should make the most out of social media to accumulate clients.
Beauty Rest. Not yet very ordinary, but an enticing option like this can certainly increase the number of spa visits. This simply means making that extra time at the spa to get some forty winks while savoring a relaxing massage. Or quite more appealing is to just reserve a room in a spa heavy with calming aroma to catch up with your sleep.
These are just few of the exciting trends that the spa industry is eyeing for 2010. Now, there are a plenty of better things to be excited to for your 2010 spa visits.
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